How I Became a Virtual Assistant

Since it’s Canada Career Week, a time to help Canadians make decisions about their working lives, I’ve decided to share some information about my own career and how I came to be a virtual assistant. According to a study of the virtual assistance industry sponsored by the Alliance for Virtual Business in 2004, the most popular reasons people enter the VA industry are as follows:

  • Wanted to work at home / stay home with kids / dog
  • Tired of job / corporate politics / bad economy
  • Wanted to be own boss
  • Liked the flexibility
  • Like the control over hours, income, etc.

My story is a little different. Despite growing up in an entrepreneurial family, I never really had the desire to be self-employed myself.

In 1999, I was working in the field of Career and Employment Services. I’d recently been laid off from the government, and had training money available to me as part of my severance package, so I decided to take the Myers-Briggs Type Indicator Qualifying Program. The MBTI is a widely used career assessment tool, and I thought it would be a good thing to have on my resume.

In the course, I learned that we are all born with one of sixteen different personality types, and that our personality type influences not only our career choices, but also many other aspects of our lives. I was particularly fascinated with the way that personality type affects the way we deal with time and space. I was so excited by the possibilities that I wasn’t satisfied to simply have the MBTI listed on my resume – I wanted to actually use it! Since there was no opportunity to do so in the position I held at that time, I decided to start a side business where I would use my new knowledge to help others choose a career or to become more effective by using organizing strategies that respect their natural preferences.

According to the Myers-Briggs Type Indicator, my personality type is ISTJ. The following phrases have been used to describe ISTJs:

  • believe in thoroughness
  • pride themselves on their organization
  • emphasis on cross-referencing and easy retrievals
  • get things done on a timely basis
  • honour deadlines

It’s therefore not surprising that I would get a lot of enjoyment out of the administrative side of my business, often more than the actual client work. Because of my strong computer skills, I often found myself helping friends and acquaintances to find ways to simplify some of their routine tasks. Right around the time that I was trying to find ways to cut down on this and other forms of unpaid work, one of my organizing colleagues asked me to help her automate her monthly newsletter. Because this was someone I liked and admired, I just couldn’t say no, even though I knew it would take me half a day, including my travel time. As it turned out, because of the way she had been managing her mailing list up until then, it was going to be quite time-consuming to transfer it over to the automated system. She had neither the time nor the interest in learning how to do it, and asked if she could pay me to do it. That was the moment that I realized that you can organize someone’s workspace, and you can teach them good time management skills, but sometimes the best way to help them is to free up some of their time. That way, they can work on things that are going to generate income, or spend more time with their families, or whatever else they would rather be doing.

This was a real turning point for me, and I began adding website design (which I’d also been doing on the side for several years) and virtual assistance to my service offerings. I enjoyed this type of work so much that I reached a point where I wanted it to become my full-time job. I resigned from my outside employment in 2005 and have never regretted it for one moment! With the growth of my client base, I gradually cut back on the organizing side of my business, and no longer offer that service at all.

So you see, it was rather a winding road for me, but I really don’t think I’d be where I am (and WHO I am) today, if I hadn’t taken that route. In addition, my client list includes a number of professional organizers and career consultants as a result of the knowledge I’ve gained and the contacts I’ve made along the way.

4 Responses to How I Became a Virtual Assistant
  1. Kathy Stinson
    November 6, 2008 | 8:19 am

    I, for one, am very glad you’ve made this journey!

  2. Bette Creek
    November 6, 2008 | 12:08 pm

    Janet, I loved reading this so much that I decided to do the same on my blog . http://tinyurl.com/6fjd2c thanks for inspiring me today.

  3. Janet Barclay
    November 6, 2008 | 12:41 pm

    Bette, I’m glad it had that effect on you! I’ve just stopped by your blog, and your journey was just as interesting. I’ll bet there are as many stories as there are VAs!

    Kathy, I’m glad you’re glad.

  4. Virtual Assistant
    November 6, 2008 | 3:41 pm

    nice.. somewhat touching.. its an encouragement and it gives hope to many.. great job!

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