Can an appointment scheduler make you a better service provider?

You love what you do, and you love your clients (or at least most of them 😉) But you probably don’t love spending valuable time on back-and-forth emails to schedule appointments. And don’t get me started on cancellations and reschedules! Over the last couple of years, I’ve tried a lot of different tools to automate or simplify my business practices…

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A more engaging vacation property rental website

I recently had the pleasure of helping Keith with his online presence. He had created a website for his vacation rental property, but it wasn’t generating as much business as he wanted. Branding The first step was to give the site more visual appeal, to capture visitors’ attention quickly and make it more memorable. Enhancements included: A logo, for a…

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How Plugin Updates Can Get You into Trouble

Do you regularly log into your WordPress dashboard and apply important updates? Good for you! Preventative maintenance is as vital for your website as it is for your car. But what do you do when something goes wrong? The Problem A client recently emailed me because after updating her plugins, she got an error message and could no longer access…

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How to Market Your Business with Confidence [video]

Doing something you’re good at and enjoy doing is an great starting point for a business. Unfortunately, it’s not enough. Many people barely get their business off the ground because they don’t have the confidence to market it successfully. Self-promotion is especially challenging for introverts. The thought of talking about ourselves, especially to total strangers, is enough to send some of…

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A more user-friendly professional association website

I was introduced to the International Customer Service Association (ICSA) when they signed up for my Yearly Maintenance Package a few years ago. Their existing site was built with WordPress in 2011. Although that doesn’t seem very long ago, designs have changed quite a bit over the last few years. More importantly, the website structure was confusing for their members,…

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Looking to grow your biz with a quiz? Try Interact! [app review]

Earlier this year, I received an email from Josh Haynam, founder of Interact quiz builder, inviting me to join his partner program. I love taking quizzes, and could see how they’d be a great tool for generating email subscriptions, so I gladly accepted. Three quiz types are available: Assessment Quiz The assessment is designed to be a fun way to test…

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How to find the best WordPress theme for your business

If you have a website, or are thinking of getting one, chances are nearly one in three that it will be built with WordPress, the most popular Content Management System (CMS) today. Every WordPress site has a theme that controls the colors, page layout, fonts and many other attributes. Because the theme files are separate from your core WordPress installation,…

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eClincher has promise, but does it deliver? [app review]

After using Buffer for what seems like forever, last year I decided to upgrade to their Awesome Plan. This allowed me to: Post to multiple profiles, pages and groups instead of only one per social network Add up to 100 posts to each queue instead of only 10 Schedule posts to Pinterest It was wonderful, but at some point I…

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