I was introduced to the International Customer Service Association (ICSA) when they signed up for my Yearly Maintenance Package a few years ago. Their existing site was built with WordPress in 2011. Although that doesn’t seem very long ago, designs have changed quite a bit over the last few years. More importantly, the website structure was confusing for their members,…
Earlier this year, I received an email from Josh Haynam, founder of Interact quiz builder, inviting me to join his partner program. I love taking quizzes, and could see how they’d be a great tool for generating email subscriptions, so I gladly accepted. Three quiz types are available: Assessment Quiz The assessment is designed to be a fun way to test…
If you have a website, or are thinking of getting one, chances are nearly one in three that it will be built with WordPress, the most popular Content Management System (CMS) today. Every WordPress site has a theme that controls the colors, page layout, fonts and many other attributes. Because the theme files are separate from your core WordPress installation,…
After using Buffer for what seems like forever, last year I decided to upgrade to their Awesome Plan. This allowed me to: Post to multiple profiles, pages and groups instead of only one per social network Add up to 100 posts to each queue instead of only 10 Schedule posts to Pinterest It was wonderful, but at some point I…
Since 2014, I’ve chosen a single word to sum up my vision for the year, and posted it on my blog. Although I didn’t formally announce it, my word for this year is Clarity. Here’s where I felt clarity was lacking. My Online Presence: My husband, Scott, has been working with me since 2007, and we have others who assist us…
